Driven by Care.
Backed by Generations.
Available 24 Hours / 365 Days Per Year
OUR SERVICES
Innovative Supply Chain Solutions
Trade Towing
Mack Tow provides a trade towing service, which is..
Multiple Car Transport
Our custom built carriers are fitted out with the latest in..
Roadside Assistance
Mack Tow is licensed and accredited to provide..
Recovery Unit
Stuck in an underground car park or a confined space..
High Level & Flexible Towing Service
We are an Australian owned family company for over 60 years and also the largest accident and trade towing service in Victoria.
With a modern and fully equipped fleet of over 30 tilt tray and car transport vehicles, we can service all of Victoria in a timely and professional manner.
Award-Winning Service
24/7 Service
VACC Winner
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Our Trusted Insurance Partners
Here is what our clients have to say
“For the past 5 years we have engaged the services of Mack Towing as our exclusive logistics partner in Victoria. I have found the quality of service and reliability to be of the highest standard. They have always met my expectations and everything is communicated in a professional and timely manner.”
“We’ve relied on Mack Tow multiple times for urgent vehicle transport and every experience has been excellent. The team is punctual, professional and always keeps us updated. It’s rare to find a towing service that’s this reliable and easy to deal with.”
Google Reviews
What Our Happy Customers Are Saying
Joel
1 year ago
Sold my car through carsales and had Macktow come pick the car up from my place. I met with Harley, the driver, and he was an absolute gentleman. Very professional, polite and has good character. He arrived earlier than anticipated, and called me beforehand to let me know he was on the way, which was very helpful! Very happy with the service! 🙏🏼
Sonya Breen
1 year ago
I have been referred to MackTow by RACV. I have had Michael Kidd come out today and has worked with me over the past two days to find a solution to towing my car from work. We discussed various options - I am on crutches with a broken leg and have just approached remission with Stage 4 Cancer. He was very hands on, super helpful, assisted me in clearing the car and has done his best to fit in with me, my work obligations and when I could have the car ready but also meet with him. His Customer Service Levels were well above and beyond what would normally be expected, and his kindness, compassion and understanding for my situation was incredible. He safely delivered my car with no problems. THANK YOU to MACKTOW and to Michael K. What a Superstar Customer Service. I hope you recognise your employee for outstanding customer service - if I could give 6 stars I would. New customers - you will not be disappointed with the customer service from MackTow. Well done. Warm Regards, Sonya
Latisha Paige
1 year ago
Fantastic communication and great staff
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